WE ARE THE ONES YOU CAN TRULY TRUST FOR
WE ARE INSURANCE CLAIMS SPECIALISTS
TRU Restoration can ensure you are fully represented during your insurance claim process. Your insurance claim process will go smoothly and efficiently with your claim specialist by your side. We are thoroughly experienced working with your insurance company to provide you with the best of service.
WE ARE HERE FOR YOU
Contact us at 704-747-4273 and we will immediately start working to completely satisfy your restoration needs. You will be assigned a project coordinator dedicated solely to ensuring your complete satisfaction. The project coordinator will set an appointment at your convenience, including weekends and evenings, when you are available we are there to assist.
Your project coordinator will arrive at the date and time you specify and perform a no cost damage assessment of your home. Your personal project coordinator will inform your insurance company as to the date of loss and inform them that your property has been inspected by a qualified claims specialist. We work with ALL insurance companies. The insurance adjuster will notify you of inspection date and your project coordinator will be there to identify to the adjuster all storm related damage to your home and ensure your interests are being represented.
Once your claim is accepted your insurance adjuster will release a loss summary that details the scope of the damage. This scope will then be extensively reviewed by your project coordinator to ensure it is both complete and accurate. If needed, alteration will be made by your project coordinator thru communication with your insurance adjuster to get all replacements and repairs your entitled to. TRU Restoration will utilize Eagleview satellite imagery to get accurate and precise measurements of your home, this allows impeccable accuracy in providing the insurance company with up to date and complete information.
Your project coordinator will then come to your home at a time convenient to you so you can select from the highest quality material and pick the products and colors most suitable for your home. The construction date will be set for a time best for your schedule. TRU Restoration will complete the project in a timely and professional manner that will proudly represent the difference workmanship and dedication makes. You will feel comfortable and informed as your project coordinator oversees the process from start to finish.
Once your restoration project is complete your project coordinator will walk thru all services performed with you while reviewing your property to ensure you are completely satisfied with all work performed. We will then inform your insurance adjuster that all work has been done and funds can be released to cover the cost of the project. You will only be responsible for your deductible, supplements and any agreed upon upgrades.
Our dedication doesn't end here, we stand behind all of our workmanship and are always here for you. We aim for a higher level of satisfaction and pride ourselves on building long lasting relationships with our customers. Call now to see the TRU difference!